Release Notes

Updated March 2004

Welcome to the release notes for Microsoft® Windows® Small Business Server 2003.

These release notes contain information that will help ensure proper installation and use of the product.

To link to the Web sites referenced in this document, you must be connected to the Internet.

Setup initialization error: Source \SQL2000_SP3a\x86\Setup\Sqlspre.ini

You may receive this error when you try to install SQL Server 2000 Service Pack 3. It occurs when the Service Pack 3 Setup program tries to copy Setupsql.ini to the %Temp% folder, but cannot overwrite a pre-existing version of the file that is marked as read-only.

If you receive this error, browse to the %Temp% folder on your system drive, and either delete the pre-existing version of setupsql.ini or remove the read-only attribute. Then run SQL Server 2000 Service Pack 3 Setup again.

Update settings for Internet Information Services after upgrading from Windows Small Business Server 2003 Release Candidate to the final retail version

After upgrading from the Release Candidate version of Windows Small Business Server 2003 to the final retail version, remote desktop sessions using Remote Web Workplace might terminate unexpectedly. If this happens, try performing the following steps.

To update your IIS settings

1. Click Start, and then click Server Management.
2. In the console tree, double-click Advanced Management, double-click Internet Information Services, double-click your server name, double-click Application Pools, right-click DefaultAppPool, and then click Properties.
3. On the Recycling tab:
   1. Select Recycle worker processes at the following times, and then click Add.
   2. In the Select Time dialog box, change the time to 04:00, and then click OK.
   3. Clear all other checkboxes on the Recycling tab.
4. On the Performance tab:
   1. Select Shutdown work processes after being idle for (time in minutes): and change the value to 600.
   2. Select Limit the kernel request queue (number of requests): and change the value to 4000.
   3. Under Web garden, the Maximum number of worker processes should be set to 1.
   4. Clear all other checkboxes on the Performance tab.
5. Click OK to save your changes.
6. In the console tree, double-click Web Sites, double-click Default Web Site, right-click Remote, and then click Properties.
7. On the Virtual Directory tab, ensure that the Application pool is set to DefaultAppPool, and then click OK.

Running backup or antivirus applications may disrupt Remote Web Workplace remote desktop sessions

If you run a backup program or antivirus scan while remote users are connected to the network, Remote Web Workplace remote desktop sessions may be disconnected. If this occurs, the error message "An Internal Error has occurred" appears, and users are returned to the Remote Web Workplace computer selection page or logon page. At this point, users can log back on to the remote computer and resume work.

A fix is now available from Microsoft, but it is only intended to correct the problem described in this article. For more information, see Knowledge Base article 821438 at the Microsoft Product Support Services Web site (http://go.microsoft.com/fwlink/?LinkId=19635).

This fix will also be included with Windows Server 2003 Service Pack 1 when it becomes available.

Note

• As a best practice, backups and antivirus scans should be scheduled for times when users are less likely to be logged on to a remote session.

Download the latest release notes

To download an updated version of these release notes, visit the Windows Small Business Server Web site (http://go.microsoft.com/fwlink/?LinkId=17117). The update may contain additional critical information that was not available when Windows Small Business Server 2003 was released.

Review the Windows Server 2003 release notes

Windows Small Business Server 2003 runs on a foundation of the Microsoft Windows Server™ 2003 operating system. Before installing Windows Small Business Server 2003, review your operating system release notes. To do so, open Relnotes.htm, located in the \Docs folder on Windows Small Business Server 2003 Disc 1.

Unplug UPS devices

Setup causes some uninterruptible power supply (UPS) devices to switch to battery mode during hardware detection. If a UPS device switches to battery mode during hardware detection, Setup may fail.

DHCP is not disabled on a Microsoft Broadband Networking device during Setup

This occurs when you are running the DHCP service on a Microsoft Broadband Networking device that is not running firmware version 1.09 or later. If you request that the DHCP service be disabled on this device automatically when the device is detected during Setup, Setup does not disable the DHCP service on the device. This results in network problems because the DHCP service will be running on both the computer running Windows Small Business Server and the Microsoft Broadband Networking device.

To resolve this issue, stop the DHCP service manually on the Microsoft Broadband Networking device after running Setup.

Upgrade: Remnants of Windows 2000 Administration Tools may block upgrade to Windows Small Business Server 2003

When you are upgrading from Windows 2000 Server or Small Business Server 2000 with Service Pack 1, Setup may become blocked because of some entries left in the registry from a previous Windows 2000 Administration Tools installation. This can occur even if the Windows 2000 Administration Tools were uninstalled prior to upgrade.

To unblock Setup

1. Open the following registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B7298620-EAC6-11D1-8F87-0060082EA63E}

   Caution

   • Incorrectly editing the registry may severely damage your system. Before making changes to the registry, you should back up any valued data on the computer.
2. Ensure that there is not a value displayed for Display Name. If there is, it means that the Windows 2000 Administration Tools were not successfully uninstalled and that you need to use Add or Remove Programs to uninstall the tools again.
3. When the Display Name value no longer exists, delete the following registry key:
   HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{B7298620-EAC6-11D1-8F87-0060082EA63E}

Upgrading Windows Small Business Server 2003 Beta 1 or Beta 2 to the final retail version is not supported

For information about how to perform a new installation of Windows Small Business Server 2003, see Chapter 3A in Getting Started.

Do not use the .local domain name during Setup if you have client computers running Macintosh OS 10.2

The Macintosh OS 10.2 operating system uses the .local extension for its Rendezvous service. As a result, client computers running OS 10.2 cannot discover other computers that are members of a Windows Small Business Server network that uses the .local extension.

If your Windows Small Business Server network contains client computers running Macintosh OS 10.2 or later, change the default domain name during Setup to use a domain extension other than .local. For example, you could use a .lan or .office extension.

For more information, visit the Apple Web site (http://go.microsoft.com/fwlink/?LinkId=111) and search the Knowledge Base for the article "Mac OS X 10.2: About Your Computer's Rendezvous Name."

Upgrade: Setting mailbox quotas for Exchange Server 2003 may prevent users from sending or receiving e-mail

Windows Small Business Server 2003 Setup sets the following quotas for Exchange mailboxes:

Issue Warning at (KB): 175000
Prohibit Send and Receive at (KB): 200000

Users with mailboxes that exceed the quota set during Setup may be prevented from sending or receiving e-mail after an upgrade.

To resolve this issue, perform one of the following actions:

• Reduce the size of the mailboxes affected by deleting old or unnecessary e-mail to match the new quotas. A good place to start would be the Deleted Items and Sent Items folders.
• Change the size of the mailbox quota.

To change the size of the mailbox quota

1. On the computer running Windows Small Business Server 2003, click Start, and then click Server Management. In the console tree, double-click Advanced Management, double-click Exchange, double-click Servers, and then click the name of your server.
2. In the details pane, double-click First Storage Group, right-click Mailbox Store, and then click Properties.
3. On the Limits tab, change the quotas described at the beginning of this note.

Note

• The maximum size for the Exchange mailbox store is 16 gigabytes.

Setup Requirements Messages

The DNS domain name cannot contain DBCS (Double-Byte Character Set) or extended characters

Windows Small Business Server 2003 Setup cannot install Exchange or Windows SharePoint™ Services during the upgrade because the DNS name for the internal domain contains nonstandard characters.

For more information about completing a new installation, see Chapter 3A, "New Installation," of Getting Started.

Note

• The DNS domain name can only contain standard characters: A-Z, 0-9, and the hyphen (-).

The Microsoft Connector for POP3 Mailboxes no longer supports Authenticated POP or CRAM-MD5 encryption

This message appears on the Setup Requirements page of Setup if the Microsoft Connector for POP3 Mailboxes is installed, and you upgrade from Small Business Server 2000 to Windows Small Business Server 2003.

The message indicates that the authentication type for one or more mailboxes defined in the Microsoft Connector for POP3 Mailboxes was changed to basic authentication. The connector no longer supports Authenticated POP or CRAM-MD5 encryption. However, the connector does support Secure Password Authentication (SPA).

Microsoft Office Outlook® 2003 only supports client computers running Windows 2000 or Windows XP

To use Outlook 2003, you must upgrade client computers running earlier versions of Windows.

Installing Outlook 2003 on a computer running Microsoft Office XP or earlier results in the following issues

• You will no longer be able to use Microsoft Word as an e-mail editor.
• You will no longer be able to use the File, Send To menu command from Office applications.

To avoid these issues, either upgrade your earlier version of Microsoft Office to Microsoft Office 2003 or later, or do not upgrade to Outlook 2003.

To prevent client computers from upgrading to Outlook 2003, clear the Outlook 2003 check box when you run Assign Applications to Client Computers from Server Management, or run Upgrade Client Computers from the To Do List.

Logon may be slow after enabling My Documents folder redirection

This is expected behavior the first time a user logs on to the server after My Documents redirection because it takes time to copy files and folders from the user's local My Documents folder to the redirected shared folder on the server. However, if this happens repeatedly, check the event log on the client computer for "Folder Redirection" errors. Such errors commonly occur when users exceed their assigned quota of disk space.

To correct this issue, either reduce the size of the user's My Documents folder or increase the size of the user's disk quota on the server.

To increase the size of the user's disk quota on the server

1. Click Start, and then click My Computer.
2. Right-click the volume on which you want to change a user's disk quota, and then click Properties.
3. On the Quota tab, click Quota Entries.
4. Double-click the name of the user, increase the limit, and then click OK.

Note

• Running the Change Users Permission Wizard resets this value to the default setting.

Unable to run the Windows Small Business Server 2003 Network Configuration Wizard from the default Web site after upgrading from Small Business Server 2000

If you upgraded to Windows Small Business Server 2003 from a computer running Small Business Server 2000 with the Internet Information Services (IIS) Lockdown Wizard and URLScan security tool installed, executable (.exe) files are prohibited by default from being requested through the default Web site. As a result, if you run the Network Configuration Wizard from a client computer, you receive the following error:

"Files that are critical to Client Setup cannot be copied to this client computer."

To resolve this problem, either remove the URLScan security tool from the IIS default Web site or modify the configuration of the tool to allow .exe files. An updated version of the URLScan security tool for Windows Small Business Server 2003 will be available on the Windows Small Business Server Web site (http://go.microsoft.com/fwlink/?LinkId=17117).

Beta or prerelease versions of Outlook are not updated to Outlook 2003

If you previously installed a beta or prerelease version of Outlook 2003 or any other Office 2003 application on a client computer, you must uninstall it before installing a newer version.

To determine which version of Outlook is installed on a client computer

1. On the client computer, open Outlook.
2. Click the Help menu, and then click About Microsoft Outlook. The version number appears at the top of the box.

To uninstall earlier versions of Outlook 2003 or other Office 2003 applications

1. On the client computer, click Start, click Control Panel, and then double-click Add or Remove Programs.
2. Click the program that you want to remove, and then click Change/Remove or Remove.

After uninstalling beta or prerelease versions of Office 2003 applications, you can assign the latest version to be installed on client computers.

To assign the latest version of Outlook 2003 to client computers

1. On the server, click Start, and then click Server Management.
2. In the console tree, click Client Computers.
3. In the details pane, click Assign Applications to Client Computers.
4. Follow the instructions in the Assign Applications Wizard to assign Outlook 2003 to the client computers.

Do not try to connect to a client computer you are currently using if it appears in the computer list in the Remote Web Workplace

Doing so may cause the client computer to become unstable and require you to restart it. This can occur if the client computer was connected to the computer running Windows Small Business Server 2003 during server Setup, and the name of the client computer is changed after Setup.

To correct this problem, delete the pointer (PTR) record for the original name of the client computer from the Reverse Lookup Zone of the DNS service on the server.

To delete the PTR record for the original client computer from the DNS Reverse Lookup Zone

1. From the server, click Start, point to Administrative Tools, and then click DNS.
2. In the console tree, double-click the name of your server, open the Reverse Lookup Zone folder, and then open the folder for the IP address of the subnet that contains the PTR record of the client computer that you want to delete.
3. Right-click the PTR record of the client computer to be deleted, and then click Delete.

Unable to view some Web sites by using Internet Explorer for Macintosh

Some Web sites running on the server require an https:// connection using Secure Sockets Layer (SSL). Web sites that require SSL include Outlook Web Access and the Remote Web Workplace. If you use the Configure E-mail and Internet Connection Wizard to configure SSL and create a new certificate, you cannot view these Web sites by using the Internet Explorer for Macintosh Web browser.

To view these Web sites, you must either purchase a signed certificate from a trusted Certificate Authority (CA) or use a different Web browser.

How to add a Windows server running in Terminal Server application sharing mode

For information about how to configure and use Terminal Server in a small business environment, see the white paper at the Microsoft Web site (http://go.microsoft.com/fwlink/?LinkID=17050).

Error when using the Configure E-mail and Internet Connection Wizard to configure Universal Plug and Play (UPnP) gateway devices

You may encounter an error if you use the options on the Firewall Configuration page of the Configure E-mail and Internet Connection Wizard to configure a UPnP gateway device.

To try to resolve this issue, go to the Web site of the device manufacturer to download and install the latest firmware update. To download and install the latest firmware upgrade for Microsoft base stations, visit the Microsoft Broadband Networking Web site (http://go.microsoft.com/fwlink/?LinkID=18588). After installing the firmware upgrade, rerun the Configure E-mail and Internet Connection Wizard and try to configure the device.

If the problem persists, you must manually configure the device by using the settings documented in Appendix C in Getting Started.

The Configure E-mail and Internet Connection Wizard does not support USB networking devices for dial-up connections

If you have a dial-up Internet connection and you use the Configure E-mail and Internet Connection Wizard included with Windows Small Business Server 2003 Standard Edition to configure your Internet connection, you must use a non-USB form of network hardware, such as a network interface card.

Alternatively, you can upgrade to Windows Small Business Server 2003 Premium Edition and use the Configure E-mail and Internet Connection Wizard to configure Internet Security and Acceleration Server 2000 to dial the connection for you.

Unable to publish content to the default Web site using Microsoft FrontPage® Server Extensions unless you publish the entire Web site

If you want to use FrontPage Server Extensions to publish content to the default Web site of your Windows Small Business Server from a computer outside the local network, you must select the option to publish the entire Web site in the Configure E-mail and Internet Connection Wizard. Alternatively, you can use FrontPage Server Extensions to publish the content from a client computer on the local network, or use a different method, such as File Transfer Protocol (FTP), to upload the content.

Restoring your server

For information about how to restore your server following an event you cannot recover from, see Appendix F in Getting Started. This documentation can also be found in Restrdoc.htm in the \Docs folder on Windows Small Business Server 2003 Disc 1.

Backing up data to a FAT partition may fail

If you use the Backup Configuration Wizard to back up your server to a FAT partition, backup may fail and you may get the error "End of media encountered."

This commonly occurs because the size of the backup file exceeds the 4-gigabyte file size limitation on FAT partitions.

To resolve this issue, convert the FAT partition to NTFS.

For information about how to convert a FAT partition to NTFS, search for article 314097 in the Knowledge Base at the Microsoft Product Support Services Web site (http://go.microsoft.com/fwlink/?LinkId=4441).

Server performance and usage reports are sent to e-mail recipients earlier than documented in Help

Help documentation states that the server performance and usage reports are sent to e-mail recipients daily at 7 a.m. To optimize server reliability, the schedule was updated to send the server performance report at 6:00 a.m. and the server usage report at 6:30 a.m.

Unable to download Connection Manager from the Remote Web Workplace after upgrading from Small Business Server 2000

If you upgraded to Windows Small Business Server 2003 from a computer running Small Business Server 2000 with the Internet Information Services (IIS) Lockdown Wizard and URLScan security tool installed, executable (.exe) files are prohibited by default from being requested through the default Web site. As a result, if you try to download Connection Manager from the Remote Web Workplace, you receive a "404 File Not Found" error.

To resolve this problem, either remove the URLScan security tool from the IIS default Web site or modify the configuration of the tool to allow .exe files. An updated version of the URLScan security tool for Windows Small Business Server 2003 will be available on the Windows Small Business Server Web site (http://go.microsoft.com/fwlink/?LinkId=17117).

Users may be unable to log on to Outlook Mobile Access (OMA)

Users may be unable to log on to OMA if the default domain name is incorrect. This typically occurs when the Exchange Server Directory Service/Metabase Synchronization (DS2MB) process resets the default domain. If this happens, users might not be able to log on to OMA using a WAP 2.x enabled mobile phone unless they type their user name in the form of Domain\Username during logon.

To correct this issue, you must update the OMA properties to specify your Windows Small Business Server domain as the default domain.

To determine the name of the domain to which a computer is connected, press Ctrl+Alt+Delete. The domain is listed under Logon Information as Domain/Username.

To specify your Windows Small Business Server domain as the default domain

1. Click Start, and then click Server Management.
2. In the console tree, double-click Advanced Management, double-click Internet Information Services, double-click your server name, double-click Web Sites, and then click Default Web Site.
3. In the details pane, right-click the OMA object, and then click Properties.
4. On the Directory Security tab, under Authentication and access control, click Edit.
5. In the Default Domain text box, type or browse to the name of your Windows Small Business Server domain, and then click OK.

After completing this procedure, all users can log on to OMA using just their user name and password.

Note

• Users can always log on to Outlook Mobile Access by using Domain\Username and their password.

To review the most recent hardware and application compatibility information, see the Windows Catalog Web site (http://go.microsoft.com/fwlink/?LinkId=3410).

To search for technical support information and self-help tools for Microsoft products, see the Knowledge Base on the Microsoft Product Support Services Web site (http://go.microsoft.com/fwlink/?LinkId=4441).

To obtain the latest product updates, see the Windows Update Web site (http://go.microsoft.com/fwlink/?LinkId=284).